FAQ

Please see our return and exchange policy here, or get in touch at support@steepintoit.com.

Our fulfillment center is always working hard to get your order out as soon as possible, usually in 1-3 days. However, at certain times of year, we can experience delays of up to 3-5 days at getting orders shipped.

Please be patient and we will get your orders shipped as soon as possible.

Yes! We offer a 30-day money-back guarantee on your first order. Simply send us a message with your order confirmation, and/or name and order number, and we will process your refund.

Please note this is for your first order only.

Mushroom Extracts

At Steep Into It, we source our mushrooms from only the highest quality sources all over the world. We consider the farmers who grow the products we use to be partners in the process of bringing better health to our customers.

Oftentimes, the most experienced mushroom farmers and wild sources are located outside the U.S., so this is where we source most of our products. Once the raw materials arrive to our processing and packing facilities in the U.S., all products go through a stringent quality assurance and testing process, and all products are organic, so you can be sure you are only receiving the best.

For any further inquiries, please email us directly.

Mushrooms extracts have different flavors depending on the specific mushroom.

Reishi and chaga both have a slightly bitter taste similar to coffee.

Cordyceps has a rich, umami flavor.

Lion's mane has a fairly neutral flavor but tends to have a slight umami flavor

No, the teas and mushrooms extracts are separate products. The teas are green tea or herbal-based. The mushrooms extracts come in a powder form similar to instant coffee.

We recommend consuming your mushroom products of choice everyday at the same time. The nutrients in mushrooms have a compounding effect, meaning that the benefits increase the more consistently you consume them.

One of the perks of mushroom extracts is that it does not matter how you consume them, but only that you consume them consistently. You can mix them with hot water, add them to tea or coffee, add your milk of choice and even sweeten with raw honey. If you do not like the taste, you can also mix them into smoothies or baked goods!

We recommend that your mushroom extracts are stored in a cool, dry place once opened. However, once you open the package and they are exposed to humid air, the mushroom extract can start to absorb water from the air, which after about 30 days will start to make them clumpy. Luckily, this does not affect your ability to consume them or their health benefits!

No, none of our mushrooms have psychedelic properties. All of our mushrooms are legal in the U.S. and every other country in which our products are sold.

Beta-glucans are a type of starch that is found in many plants that humans commonly consume, including oats, barley and wheat, but mushrooms have the highest levels of any species.

These beta-glucans have tremendous effects on the human body, including regulating blood sugar levels, improving heart function and boosting the immune system. They can also help to regulate hormone levels which can help us sleep, reduce anxiety and increase energy. You can read more here.

Wellness Teas

Almost every type of tea has varied preparation methods in order to extract the beneficial nutrients and provide the best taste. Preparation methods are listed on each package, and we recommend you follow these instructions.

At Steep Into It, we source our herbs and teas from only the highest quality sources all over the world. We consider the farmers who grow the products we use to be partners in the process of bringing better health to our customers.

Oftentimes, the most experienced farmers and wild sources are located outside the U.S., so this is where we source most of our products. Once the raw materials arrive to our processing and packing facilities in the U.S., all products go through a stringent quality assurance and testing process, and all products are organic, so you can be sure you are only receiving the best.

For any further inquiries, please email us directly.

All of our products have a long shelf life of 2 years. Meaning they have a 2 year expiration date once packaged, which you can see on each pouch. However once the package is opened, we recommend consuming your mushrooms within 60 days and your tea within 6 months if proper storage and handling are followed. Please store your tea or mushrooms in a cool, dry place.


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